FAQs and Policies
Most frequently asked questions and general policy statements.
As a member of the American Tribal Arts Dealers Association (ATADA) we adhere to a strict code of conduct that states we must provide a guarantee of authenticity for each object we sell. Everything we sell we stand behind. Although this is not listed with each item it is true of all. The gallery will provide documents that state authenticity by request at the time of purchase.
Do you accept consignments?
We are always interested in acquiring new pieces to represent in our gallery. Please provide us with good photographs as well as a condition statement, dimensions, and most importantly what value you would like to place on the object. We are focused on historic pieces from the Native tribes of the Southwest but often we can help place other tribal material with our clients.
Do you ship outside of the U.S.?
We are always glad to ship outside of the country but please understand that US and foreign customs require additional time during shipment. Please let us know if you would like us to ship outside of the U.S. and we will be happy to assist you.
We do not share or sell any personal information with any private company or individual. Our records are kept securely and we are willing to discuss any additional concerns you may have regarding your information. Please feel free to email us with your concerns.
Because we know it can be challenging to purchase items online based on photographs alone we allow a three day inspection period after purchase in which the item may be returned for a full refund minus shipping costs and a restocking fee. The item must be returned to the gallery in the same condition it was sent and you are responsible for the shipping costs back to the gallery. Beyond the three day inspection period we are glad to discuss taking returns for store credit or on a consignment basis.
We do not disclose prices for sold objects.
As a courtesy to our clients we do not provide pricing information for sold objects. Please understand that once an object has been purchased it no longer belongs to us and as such we are not able to provide any further information. As you can imagine our clients prefer to not let everyone know what they may have paid for a object.
What if my piece arrives damaged?
We appreciate every object and treat them as our own. The gallery takes extra care to make sure your items will arrive safely. In the rare case that the item you purchased arrives damaged please retain all packing materials and all pieces of the object. Call the gallery immediately and we will begin working with the shipping company to handle the insurance and refund as soon as possible. Items that are "lost" in shipping can take up to a month before the shipping companies will consider them truly "lost" and at that point we will be able to handle the insurance and refund. Please note we have an excellent track record with our shipping and problems do not occur often, if ever.
What is my object worth?
In some cases we may be able to give you a general idea of what your artwork may be valued at but as with all antiques condition and authenticity is of utmost importance. Being able to inspect materials, construction, and condition are all required for a written appraisal so we are not able to provide insurance appraisals based on photographs alone. If you are able to bring the piece to the gallery we will do our best to help.
Why are some pieces listed as "POR"?
POR stands for price on request: with the few objects listed as price on request we would prefer to speak with you personally to provide all of the information that may help you with your decision making.